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| Q27 |
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Why the driver is not installing? |
| A27 |
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1) Right click My Computer -> Properties -> Hardware -> Device Manager -> USB Enhanced (means support USB 2.0, if the enhanced is not there means doesn't support USB2.0)
2) Make sure to connect the USB DVR to the right USB Enhanced port |
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| Q28 |
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Why Motion Detection doesn't work well when far away from camera, unless near or moved? |
| A28 |
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Try the following step:
1) Adjust area coverage
2) Adjust color
3) Adjust sensitivity |
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| Q29 |
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How to Auto rotate between two presets (without keyboard controller)?
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| A29 |
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1) Check Internet connection when DVR system startup
2) Check Firewall connection port block or unblock, when DVR system start up the WIN XP Firewall will request to unblock the application
3) Firewall has to open connecting port 8880 to CCCServer and port 80 to Browser
4) Check with your ISP if there is still problem
The Auto ping CCCServer must be under Internet, if it cannot connect to Internet, the DVR main program will keep on pinging to CCCServer causing the whole program to slow down |
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| Q30 |
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How to define "Patrol" on Speed Dome camera? |
| A30 |
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1) On DVR main program, please click the button "P" on the right bottom to set the start preset point
2) Enable "auto" for preset location
3) Click the button "stop" on the right circle function to stop end preset point.
4) Click "P" again
5) The Speed Dome will return to start and rotate to end preset point |
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| Q31 |
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How to install a new HDD in Wall Mount? |
| A31 |
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Please go for your local agent to reset your DVR. |
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