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| Q1 |
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Can I disable password function when into the System Setup? |
| A1 |
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Please make sure if HDD had installed first.
Before updating firmware, the record action must be stopped. |
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| Q2 |
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Why the Update Firmware function in system menu does not work? |
| A2 |
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Please go to System / Password Change to turn off password.
Notice: we suggest do not turn off this function to protect the security of DVR data. |
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| Q3 |
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Why I fail to download client software when connecting DVR by IE browser? |
| A3 |
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1) Please make sure HDD had installed first.
2) Please make sure the VXVSETUP.exe file of \"Active-X control\" folder in CD had been copied to the root folder directory in flash disc.
3) Before loading Active-X to your flash disc, please stop the recording mode. |
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| Q4 |
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When connecting DVR through PPPoE, how to put in the symbol |
| A4 |
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In Password page of menu, please press \"Shift\" key, and you could find special symbols list. |
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| Q5 |
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How to do if I forget my password? |
| A5 |
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1) Please turn off the DVR.
2) Remove internal HDD.
3) Turn on the DVR without HDD.
4) Press stop button (‘½) five times in Live View mode.
5) DVR will reset to the default setting. |
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